Public employment services and private employment agencies
Each State should create and maintain a free public employment service. This should be required to ensure the best possible organization of the labour market as an integral part of the national programme for achieving and maintaining full employment and the development and use of productive resources. The functions of public employment services include: direct labour exchange; job search assistance; facilitating occupational and geographic mobility; labour market information; and cooperation in administering unemployment insurance and other measures for labour market adjustment.
The legal status of private employment agencies should be determined in accordance with national law and practice, and after consulting the most representative organizations of employers and workers. The conditions governing the operation of private employment agencies should be determined in accordance with a system of licensing or certification, except where they are otherwise regulated by appropriate national law and practice.
All employment services should promote equality of opportunity and treatment in access to employment and to particular occupations. States shall ensure that private employment agencies treat workers without discrimination on the basis of race, colour, sex, religion, political opinion, national extraction, social origin, or any other form of discrimination covered by national law and practice, such as age or disability.
Special employment counselling modules adapted to the specific needs of women workers may be a useful tool to improve women's access to quality jobs.
→ see also Labour administration
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