Session I-7: Personal Interview - week one
Time Frame: Average approximately ten minutes per trainee, but vanes greatly.
Overview: The first personal interview takes place as early as possible, usually around the middle or end of the first week. It is usually very short, just meant to establish a personal contact with each trainee and to provide an opportunity for trainees to share anything they wish to discuss with the staff. The actual length and content will vary considerably based upon the trainee's input. The Master Trainer conducts each interview, preferably with a trainer present as well. Feedback is very rarely shared during this interview.
There is not a set process for these interviews, as what occurs is strictly dependent upon the individual trainees. The following is a suggested approach that can be taken by the Master Trainer, with some sample questions that can be asked to initiate conversation.
The Master Trainer greets the trainee and explains that the first personal interview is simply meant to provide an opportunity to welcome each trainee individually, and to make an individual contact with each person. He/she can say that often trainees have questions they would like to ask or things they would like to discuss with the staff, so this also serves as an opportunity to address anything the trainee would like to talk about.
After those introductory statements, the Master Trainer might ask the trainee some of the following questions:
In closing the interview, the Master Trainer should tell the trainee that future interviews will be structured somewhat differently. They will be more formal and structured, there will usually be a trainer present as well as the Master Trainer, and there will be more discussion of the trainee's work and progress, including feedback on the trainee's performance. The Master Trainer should also point out that the trainee never has to wait for a scheduled interview to talk with staff members, and is welcome to request a special interview with any staff member at any time.
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